Q: What about the payment way?
T/T, L/C at sight or Alibaba trade assurance.
Q: If you can extend the guarantee time?
Yes. Our guarantee time is 12 months.
Q: If you will send engineer coming to our factory to install and make training for worker?
Yes, we will send professional engineer to your factory and help installation and making training for you.
Q: If you have CE, SGS, ISO certificate?
Yes, except these, if you also need other certificates, we also can help to apply.
Q: If we buy your machines, can you offer us wear-out spare pats?
Yes, we provide our high quality machine 1 year guarantee, and we will also offer you 1 years wear-out spare parts for free. Once your machines broken or doesn't work within 1 years and you can't solve it, firstly, we will try to help you to find problems from your words description by phone or other communication tools. Secondly, if the phone solutions still not work, our engineers will go to your factory to solve it. Meanwhile, they will teach you the related experiences for fixing.
Q: The voltage, if you can design according to our request?
Yes.
